FAQ
What is your minimum order quantity and payment term?
The product determines the minimum order quantity. For those with simple export procedures, the quantity limit may be very low. And some products only require full container shipment.
How long will it take to get the good?
Depending on your location, for small orders, please expect 5-7 days by DHL, UPS, TNT, FEDEX, or EMS. For mass orders, please allow 5-8 days by air and 20-35 days by sea.
How can I place an order?
You can send an inquiry directly through the contact form below to get detailed order information. We will explain the detailed process.
Are there any restrictions on shipping chemicals and additives?
Yes, due to the nature of some chemicals and additives, there may be restrictions on shipping them internationally. We ensure that our products are shipped in compliance with all relevant regulations, including the International Air Transport Association (IATA) Dangerous Goods Regulations and the International Maritime Dangerous Goods (IMDG) Code. Please contact our customer service team to discuss any specific shipping restrictions for your order.
Can I track my order once it has been shipped?
Yes, once your order has been shipped, we will provide you with a tracking number so that you can monitor the progress of your shipment.
